• We have over 15 years of experience in mechanical production
• Having professional customers for after-sales guidance
• The product is mature and the machine can run for a long time
• OEM/ODM
The Three -dimensional five-axis high-speed laser cutting machine is a cutting-edge industrial device, integrating laser technology, 3D processing, and five-axis linkage technology to achieve high-precision and high-speed cutting of complex-shaped workpieces.
To provide you with more convenience, we have compiled the most frequently asked questions about steel processing equipment machinery here. However, if you can't find what you're looking for in our FAQs, please call +8618937442315 or contact us via info@volarmachine.com
Yes, we are certified with ISO9001 and CE, which ensures that our products meet international quality and safety standards. We continuously strive to improve and uphold these standards across all our manufacturing processes.
Yes, we offer on-site installation services with our experienced technicians. The technician can be dispatched overseas to provide on-site guidance at a cost of $150 per day. In addition, you will be responsible for covering round-trip airfare, accommodation, and meal expenses. This is available if your country does not have local after-sales service representatives. For those preferring remote assistance, we also offer detailed online support.
Yes, we fully support branding customization. You are welcome to use your own brand on the equipment, and we will ensure it meets your specifications.
We are based in China, but we serve clients all over the world and provide our equipment and services to international markets.
Yes, we offer both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. We can manufacture equipment under your brand name, or help design new equipment according to your specific requirements.
We provide detailed installation instructions along with video tutorials to guide you through the process. Our manuals cover step-by-step procedures, and for more complex installations, we also offer online support. Additionally, we provide ongoing maintenance instructions to help extend the life of your machine.
Typically, the delivery time is 15-20 days for standard products. For customized or special orders, the production and delivery time may vary, but this will be communicated clearly, and we will work with you to meet your project deadlines.
We provide a 24-month warranty for our machines. During this period, we cover repairs and replacement of faulty parts, excluding consumables or wear-and-tear items. Our goal is to ensure your machine operates smoothly with minimal downtime.
Yes, our equipment is designed with a focus on safety, stability, and longevity. When properly maintained, our machines typically have a lifespan of over 8 years. However, regular replacement of wear parts is necessary to ensure continued efficiency and performance.
No, safety is our top priority. Each machine is equipped with an emergency stop button, which immediately halts the operation if needed. Additionally, our machines feature safety interlocks; for example, if the back door is opened during operation, the machine will automatically stop to prevent accidents.
